Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/6/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2804402 |
Date Received | 2/6/2018 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Fees or interest |
Sub-Issue | Problem with fees |
Consumer Complaint Narrative | My monthly payment for my XXXX Store card was due yesterday on Sunday, XX/XX/2018, and so I went to my local XXXX 's store and made a payment in-store using my debit ( ATM ) card. These payments are supposed to process quickly, and the receipt provided in |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | VA |
Zip Code | 220XX |
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