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American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/6/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2804941 |
Date Received | 2/6/2018 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Fees or interest |
Sub-Issue | Problem with fees |
Consumer Complaint Narrative | I had borrowed sufficient funds to pay off the credit cards I had open with American Express. I contacted the company thru the customer service line. I spoke to the representative on XX/XX/2018, and determined that from his statements, and the billing sta |
Company (To Which The Complaint Relates) | AMERICAN EXPRESS COMPANY |
State | MI |
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