Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Webster Bank, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/1/2017
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2499562
Date Received6/1/2017
ProductChecking or savings account
Sub-ProductChecking account
IssueProblem caused by your funds being low
Sub-IssueNon-sufficient funds and associated fees
Consumer Complaint NarrativeWhen I joined this bank they told me absolutely nothing about hidden fees for not having funds in my account. There were also fraudulent charges on my account which I am disputing with them as well. I do n't believe I should be penalized for the mistakes
Company (To Which The Complaint Relates)WEBSTER BANK, NATIONAL ASSOCIATION
StateCT
Zip Code065XX
Any comments on this complaint?