Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/1/2017
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2498650
Date Received	6/1/2017
Product	Mortgage
Sub-Product	Other type of mortgage
Issue	Trouble during payment process
Consumer Complaint Narrative	On XXXX XXXX , XXXX , we received a letter dated XXXX XXXX , XXXX via XXXX from Bank of Ameri ca, ( BOA ), with whom our mortgage is financed. The letter begins by thanking us for returning our Loan Modification Agreement, then adds that BO
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	BANK OF AMERICA, NATIONAL ASSOCIATION
State	OH
Zip Code	432XX