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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American, Servicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/18/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3049897
Date Received10/18/2018
ProductPayday loan, title loan, or personal loan
Sub-ProductInstallment loan
IssueProblem when making payments
Consumer Complaint NarrativeI complained starting on XX/XX/XXXX My account at their website where you make your payments is totally useless as it will not allow me to link my bank to my account so as I can make a payment. After many e-mails that were in large part ignored and a coup
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SYNCHRONY FINANCIAL
StatePA
Any comments on this complaint?

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