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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/18/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3050323
Date Received10/18/2018
ProductMortgage
Sub-ProductConventional home mortgage
IssueIncorrect information on your report
Consumer Complaint NarrativeI started my mortgage with Greentree Mortgage Company, but they sold some of their accounts to Ditech in 2017. Once they sold the account I decided to pay off the remainder, however, ditech was giving us a hard time and would not let us pay it off. We cal
Company Public ResponseCompany believes the complaint is the result of a misunderstanding
Company (To Which The Complaint Relates)Ditech Financial LLC
StateSC
Any comments on this complaint?

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