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Suntrust Banks, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/9/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 2241754 |
Date Received | 12/8/2016 |
Product | Bank account or service |
Sub-Product | Checking account |
Issue | Account opening, closing, or management |
Consumer Complaint Narrative | My wife and I opened an account with SunTrust Bank XXXX, XXXX branch in XX/XX/XXXX. We intended to use the account to purchase a property in XXXX. Unfortunately, we were unsuccessful with our bids and therefore we did not use the account. In XX/XX/XXXX I |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SUNTRUST BANKS, INC. |
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