Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Santander Bank, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/8/2016
Company Response To ConsumerClosed
Timely Response?Yes
Consumer Disputed?No
Complaint Id2242085
Date Received12/8/2016
ProductBank account or service
Sub-ProductChecking account
IssueAccount opening, closing, or management
Consumer Complaint NarrativeI inquired online on XX/XX/2016 about when a {$300.00} bonus would post to my account. I received a message back that I would receive a response in XXXX business day, I waited until XX/XX/2016 and after not receiving a response, I replied to the email abo
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SANTANDER BANK, NATIONAL ASSOCIATION
StateNJ
Any comments on this complaint?

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