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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/26/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2558527 |
Date Received | 6/26/2017 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Struggling to repay your loan |
Sub-Issue | Can't get other flexible options for repaying your loan |
Consumer Complaint Narrative | I had student loans starting from XX/XX/XXXX. Once it was time to start paying I called us doe, was told XXXX XXXX had my loans. Called XXXX XXXX and they informed me Navient had them. Navient was adamant they did not. Spent 2 years you g back and forth l |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | MI |
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