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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/6/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2805535
Date Received2/6/2018
ProductMortgage
Sub-ProductOther type of mortgage
IssueStruggling to pay mortgage
Consumer Complaint NarrativeMy primary residence was foreclosed on XX/XX/XXXX. VA paid the debt and assumed the loan, that I had with Wells Fargo Bank N.A. Wells Fargo sent me a 1XXXX form for XX/XX/XXXX taxes. I should have also received a 1XXXX to cancel out the debt per the VA
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)WELLS FARGO & COMPANY
StateNY
Any comments on this complaint?

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