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Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/2/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3114982 |
Date Received | 1/2/2019 |
Product | Checking or savings account |
Sub-Product | Checking account |
Issue | Closing an account |
Sub-Issue | Company closed your account |
Consumer Complaint Narrative | On XX/XX/2018 I received an email that someone was trying to access my account from unauthorized computerI immediately contacted my bank Wells Fargo ask them to place a freeze on my account which day did they said the only way to access my account would b |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | WELLS FARGO & COMPANY |
State | GA |
Zip Code | 302XX |
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