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Santander Consumer Usa Holdings Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/4/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3116949 |
Date Received | 1/4/2019 |
Product | Vehicle loan or lease |
Sub-Product | Loan |
Issue | Problems at the end of the loan or lease |
Sub-Issue | Unable to receive car title or other problem after the loan is paid off |
Consumer Complaint Narrative | after being lead to believe we had a verbal agreement with Santander Consumer USA Bank on the amount 0f XXXX in monies put on a account with XXXX XXXX for future monthly payments on the phone ; Santander Consumer USA repossessed my XXXX XXXX XXXX Vehicle |
Company (To Which The Complaint Relates) | SANTANDER CONSUMER USA HOLDINGS INC. |
State | NY |
Zip Code | 104XX |
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