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Santander Bank, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 7/7/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2558806 |
Date Received | 6/26/2017 |
Product | Money transfer, virtual currency, or money service |
Sub-Product | Traveler's check or cashier's check |
Issue | Problem with customer service |
Consumer Complaint Narrative | On XXXX / XXXX / 2017 I had my ba nk ( Santander Bank ) crea te a Cashiers Check in the amount of $ XXXX for XXXX XXXX so I could invest towards retirement. XXXX XXXX did not cash it because the because the bank put " XXXX XXXX '' instead |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SANTANDER BANK, NATIONAL ASSOCIATION |
State | NJ |
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