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Roundpoint Mortgage Servicing Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/6/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 2235708 |
Date Received | 12/6/2016 |
Product | Mortgage |
Sub-Product | VA mortgage |
Issue | Loan modification,collection,foreclosure |
Consumer Complaint Narrative | We are attempting to do a loan modification but the lender keeps telling us we need to submit information and we do and then they tell us we are still missing info. This has been ongoing since XXXX of this year. We hired a consulting firm and they submitt |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | RoundPoint Mortgage Servicing Corporation |
State | VA |
Zip Code | 225XX |
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