Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/27/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3134578 |
Date Received | 1/27/2019 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Struggling to repay your loan |
Sub-Issue | Can't temporarily delay making payments |
Consumer Complaint Narrative | Just want to know if they still records of the account and are they still open from XXXX |
Company (To Which The Complaint Relates) | NELNET, INC. |
State | MS |
Zip Code | 392XX |
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