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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/1/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2499218 |
Date Received | 6/1/2017 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with your lender or servicer |
Sub-Issue | Received bad information about your loan |
Consumer Complaint Narrative | Graduated from school XX/XX/XXXX. I began to receive bills in XX/XX/XXXX, each time I received a bill I called Navient and told them that I had not graduated but that did not stop Navient from calling my home, sending noticed and billing me every month. E |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | CA |
Zip Code | 925XX |
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