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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 3/1/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2830102 |
Date Received | 3/1/2018 |
Product | Student loan |
Sub-Product | Private student loan |
Issue | Struggling to repay your loan |
Sub-Issue | Can't get other flexible options for repaying your loan |
Consumer Complaint Narrative | I have a private student loan through navient. I've been repaying on my loan for 10 years and the balance has stayed the same. How can I pay on something for 10 years and not even knock out the interest! Please help! |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | WA |
Zip Code | 992XX |
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