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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/21/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2444757
Date Received4/21/2017
ProductCredit card
IssueIdentity theft / Fraud / Embezzlement
Consumer Complaint NarrativeChase is refusing to credit me for {$5600.00} in fraudulent uber charges to my credit card on uber accounts that are n't mine. I 've spent over 10 hours on hold and talking with various reps to try to get the charges refunded. I itemized all of the char
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateCA
Zip Code940XX
Any comments on this complaint?

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