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Fay Servicing, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/24/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 2263313 |
Date Received | 12/24/2016 |
Product | Mortgage |
Sub-Product | Conventional fixed mortgage |
Issue | Loan servicing, payments, escrow account |
Consumer Complaint Narrative | Regarding Fay Servicing LLC. With our XXXX payment, we included an additional {$1100.00} to increase the balance in our tax escrow account. It was noted as an additional payment on the remittance coupon. Fay did not credit to the Escrow account, rather, a |
Company (To Which The Complaint Relates) | Fay Servicing, LLC |
State | CA |
Zip Code | 940XX |
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