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Edfinancial Services - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 8/5/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1997019 |
Date Received | 7/5/2016 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Can't repay my loan |
Sub-Issue | Can't temporarily postpone payments |
Consumer Complaint Narrative | Company keeps calling and refuses to give me information in writing |
Company (To Which The Complaint Relates) | EdFinancial Services |
State | IA |
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