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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Older American |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 10/18/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3050323 |
Date Received | 10/18/2018 |
Product | Mortgage |
Sub-Product | Conventional home mortgage |
Issue | Incorrect information on your report |
Consumer Complaint Narrative | I started my mortgage with Greentree Mortgage Company, but they sold some of their accounts to Ditech in 2017. Once they sold the account I decided to pay off the remainder, however, ditech was giving us a hard time and would not let us pay it off. We cal |
Company Public Response | Company believes the complaint is the result of a misunderstanding |
Company (To Which The Complaint Relates) | Ditech Financial LLC |
State | SC |
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