Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	7/5/2016
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1997359
Date Received	7/5/2016
Product	Credit card
Issue	Late fee
Consumer Complaint Narrative	I 've been a Citi credit card member for years. In XXXX 2016, I was late for my payment ( due on XXXX XXXX ) because I thought I already scheduled a payment but actually I did n't. When I realized it, I paid all my balance on XXXX XXXX. Since this is the
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	AL