Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Older American, Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 10/18/2018 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3050570 |
Date Received | 10/18/2018 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Problem when making payments |
Sub-Issue | Problem during payment process |
Consumer Complaint Narrative | On XX/XX/2018 my wife 's card was declined at the XXXX, Fl. XXXX XXXX. I contacted XXXX 's to ask why. I was told I had not paid my last statement of {$66.00}. I then took my bank statement to the store manager MsXXXX XXXX XXXX and showed her where XXXX ' |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | FL |
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