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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company7/5/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1996854
Date Received7/5/2016
ProductCredit card
IssueDelinquent account
Consumer Complaint NarrativeMy credit card information has not been updated for a XXXX Capital one account
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateTN
Zip Code370XX
Any comments on this complaint?

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