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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/14/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2935834
Date Received6/14/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueProblem using a debit or ATM card
Consumer Complaint NarrativeI've had money transferred to my account and Capital One is blocking me from accessing it.
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateCA
Zip Code900XX
Any comments on this complaint?

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