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Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 10/22/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3053405 |
Date Received | 10/22/2018 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Problem when making payments |
Sub-Issue | You never received your bill or did not know a payment was due |
Consumer Complaint Narrative | I was shocked when reviewing my credit report and found late payments on the dates below : 30 days late as of XX/XX/XXXX 30 days late as of XX/XX/XXXX I am not sure how this happened. I believe I made my payments to you when I received my statements. My o |
Company (To Which The Complaint Relates) | CAPITAL ONE FINANCIAL CORPORATION |
State | NJ |
Zip Code | 080XX |
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