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Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 10/24/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2710090 |
Date Received | 10/24/2017 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Problem with a purchase shown on your statement |
Sub-Issue | Credit card company isn't resolving a dispute about a purchase on your statement |
Consumer Complaint Narrative | On XXXX XXXX, 2017 I called Bank of America credit card Dispute and told them that XXXX have n't received a payment in the amount of XXXX and I told them I want open up a Dispute and they refused and told me once it cancelled I ca n't reopen it I received |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | BANK OF AMERICA, NATIONAL ASSOCIATION |
State | TX |
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