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American Student Loan Advocates - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 7/26/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2558553 |
Date Received | 6/26/2017 |
Product | Debt collection |
Sub-Product | Federal student loan debt |
Issue | False statements or representation |
Sub-Issue | Indicated you were committing crime by not paying debt |
Consumer Complaint Narrative | In XXXX of XXXX I started contacting companies that I could help me consolidate my student loans. I contacted Student Loan Advocates and they initially advised me that I do not qualify for assistance because I do not have a XXXX XXXX or a high enough bala |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company (To Which The Complaint Relates) | American Student Loan Advocates |
State | CO |
Zip Code | 809XX |
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