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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/6/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3092572
Date Received12/6/2018
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueGetting a credit card
Sub-IssueCard opened as result of identity theft or fraud
Consumer Complaint NarrativeI have presented American Express with disclosure of concerns pertaining the fraudulent use of my account and identity theft. American Express has noted that an address that I did not authorized was associated with the account and confirmed that to this a
Company (To Which The Complaint Relates)AMERICAN EXPRESS COMPANY
StateMA
Zip Code2143
Any comments on this complaint?

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