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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Web Source Market Llc/dba Collection Shield 360 - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/19/2017
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2706978
Date Received10/19/2017
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit repair services
IssueProblem with customer service
Consumer Complaint NarrativeXXXX/XXXX/XXXX called to ask question about an account that was scheduled to be disputed already and was not. CS rep said I would just have to wait it out then hung up on me, XXXX/XXXX/XXXX went to login to customer portal and found that my account had be
Company Public ResponseCompany believes complaint represents an opportunity for improvement to better serve consumers
Company (To Which The Complaint Relates)Web Source Market LLC/DBA Collection Shield 360
StateMI
Any comments on this complaint?

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