Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

United Services Automobile Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/31/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2495708
Date Received5/27/2017
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueDeposits and withdrawals
Consumer Complaint NarrativeI am unsure as to where to start with this ongoing issue I have been having with USAA. However, it started in XXXX 2017 . On the XXXX , I noticed some fraudulent activity with my Checking account and filed a fraud case and had my bank card suspended a
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)UNITED SERVICES AUTOMOBILE ASSOCIATION
StateGA
Zip Code309XX
Any comments on this complaint?