United Services Automobile Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

United Services Automobile Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/3/2019
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3115853
Date Received	1/3/2019
Product	Debt collection
Sub-Product	Other debt
Issue	Written notification about debt
Sub-Issue	Didn't receive enough information to verify debt
Consumer Complaint Narrative	XXXX XXXX # XXXX : XXXX XXXX XXXX I have received two checks from USAA Federal Savings bank. There was no explanation of what they were for, how they were calculated, or what issue they were intended to rectify. A representative from USAA identifying hims
Company Public Response	Company believes complaint is the result of an isolated error
Company (To Which The Complaint Relates)	UNITED SERVICES AUTOMOBILE ASSOCIATION
State	IA