Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

The Cbe Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/26/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2467907
Date Received4/26/2017
ProductDebt collection
Sub-ProductOther debt
IssueFalse statements or representation
Sub-IssueAttempted to collect wrong amount
Consumer Complaint NarrativeXXXX XXXX took my phone when I switched from XXXX XXXX XXXX as part of promotion. I was owed XXXX dollars in credits for paying off my bill at XXXX XXXX XXXX . My old phones disappeared and XXXX refuses to give me the credits. I h
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)The CBE Group, Inc.
StateNY
Any comments on this complaint?