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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Older American |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 6/29/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2950018 |
Date Received | 6/29/2018 |
Product | Credit card or prepaid card |
Sub-Product | Store credit card |
Issue | Problem when making payments |
Sub-Issue | Problem during payment process |
Consumer Complaint Narrative | After years and multiple complaints this problems continues to be a mainstay of this bank! The retail account XXXX XXXX XXXX.I have tried to make a payment through your automated attendant which I believe purposely does not function of work since your abl |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | FL |
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