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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Older American |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 1/4/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3116250 |
Date Received | 1/4/2019 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Advertising and marketing, including promotional offers |
Sub-Issue | Confusing or misleading advertising about the credit card |
Consumer Complaint Narrative | I made the purchase of a puppy on XX/XX/XXXX from a company called XXXX XXXX XXXX. I used Paypal Credit to make the payment because of their promotional offer of 6 months no interest if paid in full. I received statements that showed they were charging me |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | CA |
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