Seterus, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/17/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1792423 |
Date Received | 2/17/2016 |
Product | Mortgage |
Sub-Product | Conventional fixed mortgage |
Issue | Loan servicing, payments, escrow account |
Consumer Complaint Narrative | XX/XX/2015 I submitted a partial payment for an escrow shortage. I called XX/XX/XXXX to see if it was received and the lady said yes, but it was applied to principal and she would switch it to escrow and she did. She was looking at a different transaction |
Company (To Which The Complaint Relates) | Seterus, Inc. |
State | SD |
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