Santander Bank, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Santander Bank, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	7/7/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2558806
Date Received	6/26/2017
Product	Money transfer, virtual currency, or money service
Sub-Product	Traveler's check or cashier's check
Issue	Problem with customer service
Consumer Complaint Narrative	On XXXX / XXXX / 2017 I had my ba nk ( Santander Bank ) crea te a Cashiers Check in the amount of $ XXXX for XXXX XXXX so I could invest towards retirement. XXXX XXXX did not cash it because the because the bank put " XXXX XXXX '' instead
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	SANTANDER BANK, NATIONAL ASSOCIATION
State	NJ