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Pennymac Loan Services, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 2/16/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2816901 |
Date Received | 2/16/2018 |
Product | Mortgage |
Sub-Product | FHA mortgage |
Issue | Trouble during payment process |
Consumer Complaint Narrative | On XX/XX/XXXX of this year, my mortgage servicer, PennyMac, utilized {$3300.00} of my escrow account funds and negligently/invalidly paid the property taxes for an unrelated loan/parcel. I contacted them, via phone, regarding this issue on XX/XX/XXXX. The |
Company (To Which The Complaint Relates) | PENNYMAC LOAN SERVICES, LLC. |
State | OH |
Zip Code | 442XX |
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