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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/8/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id2241214
Date Received12/8/2016
ProductDebt collection
Sub-ProductNon-federal student loan
IssueCont'd attempts collect debt not owed
Sub-IssueDebt resulted from identity theft
Consumer Complaint NarrativeKey Bank debt XXXX indicated that if I submitted a letter from my daughter, XXXX notarized and an admission of the debt belonging to her, they would hold her liable for the debt in which she signed for with the organization. This debt belongs to XXXX, the
Company (To Which The Complaint Relates)KEYCORP
StateFL
Zip Code334XX
Any comments on this complaint?

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