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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/18/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3050343
Date Received10/18/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueProblem making or receiving payments
Consumer Complaint NarrativeAbout 3 weeks ago, my checking account was hacked 2x through XXXX for {$2000.00} each to the same XXXX XXXX account. One went through one was caught. I went in and closed my accounts, opened new ones, changed my user name, new hard PW, and quite XXXX, del
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateCA
Zip Code914XX
Any comments on this complaint?

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