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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Fifth Third Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2500037
Date Received6/2/2017
ProductVehicle loan or lease
Sub-ProductLoan
IssueProblems at the end of the loan or lease
Sub-IssueProblem with paying off the loan
Consumer Complaint NarrativeI received a loan from fifth third bank to purchase a new vehicle. I called them in XXXX 2017 and asked for a full payoff amount. I specifically asked how to accomplish that and was given a number. I went to their website, accessed my account and pa
Company (To Which The Complaint Relates)FIFTH THIRD FINANCIAL CORPORATION
StateNC
Zip Code275XX
Any comments on this complaint?

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