Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Discover Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/10/2018
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3042383
Date Received10/10/2018
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueStruggling to pay your bill
Sub-IssueCredit card company won't work with you while you're going through financial hardship
Consumer Complaint NarrativeThis is in regards to my Discover credit card. It has a limit of {$7400.00}. My current balance is {$7200.00}. My total credit card debt is over {$15000.00}. I am currently unemployed and I am pursuing a different career path to better take care of my fam
Company (To Which The Complaint Relates)DISCOVER BANK
StateWI
Zip Code547XX
Any comments on this complaint?