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Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 7/21/2016 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 2024300 |
Date Received | 7/21/2016 |
Product | Bank account or service |
Sub-Product | Checking account |
Issue | Account opening, closing, or management |
Consumer Complaint Narrative | I opened a Citigold account on XXXX/XXXX/16 online using promotional offer code XXXX. The promotional code promised XXXX XXXX XXXX XXXX miles after all requirements for the promotion were met. I met all requirements in XXXX 2016 and emailed Citi on XXXX/X |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | CA |
Zip Code | 956XX |
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