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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Carrington Mortgage Services, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/26/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2468164
Date Received4/26/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueStruggling to pay mortgage
Consumer Complaint NarrativeWe are behind on our mortgage with carrington mortgage service because of following what XXXX told us to do when we were doing s modification with XXXX ( XXXX had told us not to make a payment while they were doing the modification ) during that t
Company (To Which The Complaint Relates)CARRINGTON MORTGAGE SERVICES, LLC
StateCO
Zip Code809XX
Any comments on this complaint?

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