Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/11/2019
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3114224
Date Received1/2/2019
ProductDebt collection
Sub-ProductI do not know
IssueAttempts to collect debt not owed
Sub-IssueDebt was result of identity theft
Consumer Complaint NarrativeCreditor is reporting accounts that are invalid and unverified. XXXX have investigated this account and they concluded the account was not matching my records of being assigned to me. I would like proof these accounts were disputed per FCRA/ FDCPA. This i
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateTX
Zip Code774XX
Any comments on this complaint?