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Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 9/28/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3032388 |
Date Received | 9/28/2018 |
Product | Checking or savings account |
Sub-Product | Checking account |
Issue | Managing an account |
Sub-Issue | Cashing a check |
Consumer Complaint Narrative | I went to deposit a check in to my bank account and it was placed on a 7-10 day hold. I went to speak with a bank representative who looked at me as if she didn't care to help me. Then proceeded to tell me that she wouldn't release my funds because she th |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | BANK OF AMERICA, NATIONAL ASSOCIATION |
State | MA |
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