Aes/pheaa - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/24/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 2263471 |
Date Received | 12/24/2016 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with my lender or servicer |
Sub-Issue | Received bad information about my loan |
Consumer Complaint Narrative | Fedloan Services provided a letter indicating a requirement for recertification for the Pay-As-You-Earn-plan. Upon failure to certify by XX/XX/2017, the letter states payments will increase to {$410.00} on XX/XX/2017. However, this payment is lower than m |
Company (To Which The Complaint Relates) | AES/PHEAA |
State | NY |
Zip Code | 142XX |
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