Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ad Astra Recovery Services Inc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/16/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2675817
Date Received9/16/2017
ProductDebt collection
Sub-ProductPayday loan debt
IssueAttempts to collect debt not owed
Sub-IssueDebt is not yours
Consumer Complaint NarrativeIn accordance to FCRA Section 609, these accounts was further disputed in XXXX, XXXX, XXXX, and XXXX 2017. Ad Astra Recovery did not respond to initial dispute within 30 days as allowed by the FCRA. All dates in which I have stated I do not have account
Company (To Which The Complaint Relates)Ad Astra Recovery Services Inc
StateTX
Zip Code761XX
Any comments on this complaint?