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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Western Union Company, The - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/16/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2877327
Date Received4/16/2018
ProductMortgage
Sub-ProductConventional home mortgage
IssueTrouble during payment process
Consumer Complaint NarrativeI paid off my mortgage early on XX/XX/XXXX. I was enrolled in the Equity Accelerator program XXXX XXXX has set up with XXXX XXXX XXXX XXXX. XXXX XXXX stated in correspondence dated XX/XX/XXXX that I would receive a refund for a mortgage payment XXXX had
Company (To Which The Complaint Relates)WESTERN UNION COMPANY, THE
StateNC
Any comments on this complaint?

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