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Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/27/2019 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3134445 |
Date Received | 1/27/2019 |
Product | Checking or savings account |
Sub-Product | Checking account |
Issue | Problem caused by your funds being low |
Sub-Issue | Non-sufficient funds and associated fees |
Consumer Complaint Narrative | On XX/XX/XXXX we purchase furniture that we returned and the merchant put the money back into our card. Wells Fargo advised us to wait two business days. I did then we called after two business days and the CSR for Wells Fargo stated they see the refund o |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | WELLS FARGO & COMPANY |
State | CA |
Zip Code | 932XX |
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